Saturday, November 08, 2008

Day +857 : Richard won his case again (1)

I am fine today.

As I mentioned earlier, Richard attended the consumer tribunal hearing on Thursday. His case was against the IOI Building Services, his condominium management company.

Residents staying in the condominium had to pay RM1000 as deposit before carrying out renovation. The company has to refund the deposit if the renovation works do not incurred cost to the management such as clearing debris and repairing damages of public properties due to the renovation.

The company was reluctant to return the deposit, giving the reason that Richard violated the house rule by installing a grill in an inappropriate place. Richard then took photos of 49 units of the condominiums that violated the house rules as well, and found out that owners of 44 units had already get back their deposit. It is very clear that the IOI Building Services is exercising double standard in handling the deposit refund.

The condominium residents have jointly established a management body than resume the role of IOI Building Services. That means IOI Building Services has to transfer all deposits that it hold to the new management. However, Richard told me the company kept quiet about the deposits, leaving doubt to people that whether they want to "swallow" the money.

Richard has been chasing after the company for refund since year 2005 until such a point that the building manager ignored all his telephone calls. Without much choice, Richard brought the case to consumer tribunal.

To be continued and see you next post :-)

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